★ Defending Texas Homeowners • 20 Yrs Builder Insider ★

When your builder won't fix it, we level the playing field.

Stop fighting corporate customer care alone. We enforce Texas standards against production home builders and recover factory replacement parts for windows and plumbing fixtures at zero retail markup.

Rooted in Texas Heritage: Founded in Harris County to provide uncompromising defense for Greater Houston & Texas families.

Step 1: Choose Your Claim Category ✓ 100% Free Initial Evaluation

Texas Defect Advisory ⚖️

Builder Dispute

11th-month inspection reports, slab cracks, yard drainage swamps & HVAC deltas.

Factory Coverage 🪟

Foggy Windows

Permanent moisture between double panes. We pursue the factory warranty path most homeowners never find.

Factory Procurement 💧

Plumbing Fixtures

Dripping shower valves & faucets. We run the warranty process most homeowners can't navigate alone.

Full Name (Titled Homeowner) *

Mobile Phone Number *

Email Address *

Full Property Address, City & Zip *

Builder Dispute Review: Attach your 11th-month home inspection report (PDF), builder denial emails, contract, or defect photos below. We isolate actionable items and formulate an executive resolution strategy.

1. Home Builder Name *

2. Primary Defect Category *

3. Closing Date / Timeline Stage *

4. Documents / Evidence Being Submitted *

5. Builder's Denial Reason / Ticket Summary

Window Glass Audit: Attach a photo of your foggy window, frame sticker, or closing paperwork below so we can decode your factory build order and evaluate replacement eligibility.

1. Number of Foggy Windows *

2. Room Location(s) *

3. Frame Material

4. Approx Visible Glass Dimensions

Plumbing Fixture Audit: Most homeowners never use the warranty coverage they already have — because proving what you own is the hard part. We do the detective work: identify your valve assembly, run the warranty process for you, and provide a 10-minute DIY swap guide.

1. Fixture Manufacturer *

2. Room & Fixture Type *

3. Fixture Finish *

4. Exact Leak / Defect Symptom *

5. Moen: Screw Positions or Supply Tag #

6. Homeowner Standing *

7. Approx. Home Build / Faucet Install Year

📸📄 Tap Here To Attach Photo(s) of Your Fixture (Optional / Recommended) Snap 1 clear photo of the full fixture & brand logo on the base plate so we can visually match your model. Accepts Photos (.JPG, .PNG, .HEIC) & Documents (.PDF, .DOCX)

20-Year Builder Insider

Former community operations manager. We know builder warranty budgets, deflection tactics, and trade margins.

Texas Dispute Authority

Technical defect dossiers and code-backed evidence that force corporate leadership to approve work orders.

Factory Direct Procurement

Pursuing genuine OEM warranty coverage for window glass and plumbing fixtures — without contractor markup.

Zero Lawsuit Retainers

High-leverage pre-litigation dispute resolution without $10,000 attorney retainers or frozen customer care files.

🎁 Free Stuff

Free Stuff for Texas Homeowners

No email, no catch. A few free tools I made for Texas homeowners — yours to use and share.

🔒 Lock Down Your Credit & Title 5-page guide · PDF · No email required

Free · Plain English · No email required

High Water Bill? Your Meter Might Be Wrong

Your water bill jumped and nothing changed at home? Before you pay it, find out whether the problem is a leak — or the meter.

1. First, rule out a leak

Turn off every tap, toilet, washer, and irrigation zone, then watch your meter for 15–30 minutes. If it still moves, water is going somewhere.
Check toilets (a little food coloring in the tank — if it shows in the bowl without flushing, the flapper leaks), irrigation lines, and pool autofill.
Take a video of the meter while you test. It is useful evidence either way.
If the leak is in a newer home, it may be a builder or warranty matter, not a water-company matter.

2. Know your rights in Texas

Under Texas Water Code Section 13.140 and Public Utility Commission rule 16 Texas Administrative Code Section 24.169, your water provider must test your meter when you ask. You can be there to watch the test, and they must promptly tell you the date of the test, the result, and who performed it — ask for it in writing. If the meter was tested in the last 2 years and is within standard, they may charge a fee, capped at $25 for a home. The standard for a home meter is to register between 98.5% and 101.5% of the water that actually flows through it.

3. What to do

Ask for a re-read of your current meter reading, and a meter accuracy test, in writing.
Send the letter below to your water company or MUD. Keep a copy.
Keep paying the undisputed part of your bill. Do not close the account while you dispute it.
If the provider refuses to test, or the test shows the meter over-registering and they will not adjust the bill, file a complaint with the Public Utility Commission of Texas.

4. Copy, fill in, and send this letter

[Your full name] [Your street address] [City, TX ZIP] [Your phone] · [Your email] [Date] [Water company or MUD name] [Mailing address or email] Re: Request for water meter re-read and accuracy test Service address: [Your service address] Account #: [Your account number, if known] Dear Sir or Madam: My water bills have been unusually high, and I am writing to request (1) a re-read of my meter and (2) a test of my water meter's accuracy. I request this test under Texas Water Code Section 13.140 and Public Utility Commission rule 16 Texas Administrative Code Section 24.169. Please conduct the test on the premises if possible, at a time convenient to me, and please let me know the date and time in advance so that I or my authorized representative can be present. After the test, please advise me in writing of the date of the test, the result, who performed the test, and the date the meter was removed, if applicable. Please also send me your rate order provisions governing meter tests, including any test fee and the billing adjustment policy if the meter is found to be inaccurate. Please confirm receipt of this request in writing, advise me of the undisputed amount currently due, and place the disputed high-usage charges on hold pending the test results. Thank you for your attention to this matter. Sincerely, [Your full name] [Your street address] [City, TX ZIP] [Your phone] [Your email]

General information, not legal advice. Every water provider writes its own rate order, so check yours for the test fee and billing adjustment rules.

Think the high bill is a leak in a new home? That is a warranty matter. Check your fixture eligibility free.